24/7 marine operations desk · Chattogram, Bangladesh +880 1511-533216 ops@emarineservices.com

Shipping Agency

Crew Change

Professional Crew Change Assistance by Active Ship Management at Chittagong Port, Matarbari Port, Mongla Port, Payra Port — Bangladesh.

Comprehensive Service Overview

About this service

Managing crew changes is a logistically demanding task that requires careful timing and coordination. Active Ship Management provides a complete Crew Change Assistance package, handling everything from visa support and airport transfers to hotel bookings and medical clearance. We understand the importance of a smooth transition for seafarers and work tirelessly to ensure they reach the vessel or their flight home safely and on time. Our team coordinates with immigration authorities to process sign-on and sign-off formalities efficiently, minimizing the administrative burden on the Master and the vessel’s owners.

Scope

Key Features

Our Working Process for Crew Change Assistance

A transparent, step-by-step workflow from enquiry to handover.

Enquiry & Assessment

We receive your requirement via email, WhatsApp or phone and assess vessel details, port, urgency and scope of work.

Quotation & Planning

A detailed quotation with delivery timeline, manpower plan and material list is issued within hours — often the same day.

Mobilization

Certified technicians, spares and tools are mobilized to Chittagong, Matarbari, Mongla or Payra port as required.

Execution On Board

Work is executed on board or at anchorage following class, SOLAS and manufacturer procedures with full HSE compliance.

Testing & Handover

Post-job function tests, load tests where applicable, and a signed service report handed over to the Chief Engineer / Master.

After-Service Support

Documentation, class-ready reports and 24/7 follow-up support until vessel sails clear.

Equipment Used

Calibrated, class-approved tools and machinery deployed for every job.

Industries Served

Trusted by shipowners, managers, charterers and terminal operators worldwide.

Why Owners & Managers Choose Active Ship Management

24/7 Response

Operations desk manned round the clock, 365 days a year — no delays for your vessel.

OEM-Trained Engineers

Certified marine engineers with hands-on experience on all major brands and models.

Genuine Spare Stock

Large ready stock of genuine and quality-reconditioned marine spares in Chittagong.

Multi-Port Coverage

Full coverage of Chittagong, Matarbari, Mongla and Payra ports across Bangladesh.

Crew Change Assistance — Available at All Major Bangladesh Ports

Full-service coverage across the country’s key seaports and anchorages.

Chittagong Port

Main operational hub — 24/7 service coverage across all jetties, anchorages & outer bar.

Matarbari Port

Deep-sea port support for LNG, coal carriers & mother vessels.

Mongla Port

Full agency, spare parts & technical support at Bangladesh’s second-largest seaport.

Payra Port

On-call marine service, crane repair & underwater work at Payra sea port.

Frequently Asked Questions

Answers to the most common questions about Crew Change Assistance.

Why Choose Our Agency?

Need urgent agency assistance at Bangladesh ports?

Port Coverage

We provide full agency coverage at all major commercial ports in Bangladesh.

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